The tourism and hospitality industry worldwide is becoming increasingly digitised, driven by the growth of online bookings, digital payment systems, and targeted online marketing campaigns. In the post-COVID context, travellers rely more than ever on digital platforms, such as Online Travel Agencies (OTAs) and...
Tourism & Hospitality Issue Tackled
Quality and Safety Standards
The tourism and hospitality industry has been booming across Southeast Asia until 2019. Although the post-COVID recovery of international travel has been slower, countries in the region have demonstrated strong resilience, or capacity to adapt and bounce back, particularly in response to new demands related to...